Question 1

Wie aktiviere ich Google-Dienste (z. B. Google Mail-Konto, Google Play Store ...) auf meinem BOOX eInk-Tablet?"

Accepted Answer

Google Dienste (z.B.: Gmail,...) erfordert nur eine einmalige Aktivierung - einfach wie folgt vorgehen:
 • Stelle sicher, dass das BOOX eInk-Tablet mit dem Internet (WiFi) verbunden ist.
 • Wähle EINSTELLUNGEN -> ANWENDUNGEN -> GOOGLE PLAY AKTIVIEREN.
 • Bestätigen Sie einfach die Meldung "Gehen Sie zur Aktivierungsseite des Geräts, um Google Play zu verwenden" mit "OK", um zum Login zu gelangen, oder wählen Sie den neuen Menüpunkt "GSF-ID" (tippen Sie hier, um das Gerät an Ihr Google-Konto zu binden.)
 • Sie werden nun zum Login geführt. Bitte verbinden Sie sich einfach mit den üblichen Google Mail-Login-Daten. Ihre GSF-ID (19-stellige Nummer, die im Menü ANWENDUNGEN angezeigt wird) wird am Ende des Vorgangs unter "Registrierte Android-IDs" aufgeführt
 • Starten Sie das Gerät abschließend neu, um von nun an die Google-Dienste nutzen zu können.

Question 2

My BOOX eInk tablet seems to be defective, what should I do?"

Accepted Answer

If you have the impression that your BOOX device is defective - please contact us directly at service@kex-tech.com (mailto:service@kex-tech.com)so that we can help you as soon as possible.
 
All we need for this are the following details:
 • A detailed description of the circumstances
 • The type or the name of the affected BOOX device
 • Where the BOOX device was bought from (ideally the invoice should be included)
 • When the BOOX device was bought (ideally the invoice should be included)

Question 3

How can I force a restart for my BOOX device?

Accepted Answer

To force your BOOX system to restart, simply proceed as per following description.
 
Your BOOX device can be forced to a reset by pressing the on / off button (power button) for 8-10 seconds.

Question 4

How can I reset my BOOX device to factory settings?

Accepted Answer

To reset your BOOX device to the delivery status or to reset it to the factory settings, simply proceed as per following description:
1. Select SETTINGS and tap to the right of the user manual on the name of your BOOX device (e.g .: Note3, NoteAir ...)
2. Select FACTORY RESET and after reading and understanding the information then DELETE ALL DATA when the process is to be completed.

Question 5

How can I connect Bluetooth speakers / headphones / headset?

Accepted Answer

To do this, simply proceed as per following description:
 
1. Select SETTINGS -> NETWORK SETTINGS -> BLUETOOTH and activate the Bluetooth service of your BOOX device
2. Make sure your Bluetooth device is active and select it from the list of available devices
3. Have fun making calls, listening to music, watching videos, etc.

Question 6

How can I adjust the refresh-rate of the eInk display?

Accepted Answer

Your BOOX tablet can do much more than just take notes or act as a reader.
Thanks to the Android platform, almost all the options of a conventional tablet can be carried out accordingly.
 
However, there are differences between the applications - that means your screen reacts differently when reading books than when playing videos.
 
To easily adjust the refresh-rate of your screen based on the application, simply select the DISPLAY option on the top toolbar of your screen and decide on one of the possible options. Here is another illustration with an arrow to the toolbar item.
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The refresh-rate has impact on power consumption of your system.

Question 7

How can I quickly access the most important options of my BOOX device?

Accepted Answer

Simply select the battery symbol or the battery status on the top toolbar.
 
A window opens with the most important functions and options as well as the display lighting and the volume.

Question 8

Where can I buy BOOX devices?

Accepted Answer

The simplest option would be to get the devices directly in our KEX-TECH shop. We are the importing agent for BOOX within Austria and maintain direct contact for consumers as well.